Jordan Rivera
Senior UX/UI Designer
📧 [email protected] | 📱 (555) 987-6543 | 🔗 linkedin.com/in/jordanrivera | 🎨 jordanrivera.design | 📱 dribbble.com/jordanrivera
New York, NY
About Me
Award-winning UX/UI Designer with 7+ years of experience crafting intuitive, user-centered digital experiences for web and mobile platforms. Passionate about solving complex problems through research-driven design. Led redesigns that increased conversion rates by 45% and user satisfaction scores from 3.2 to 4.6/5.0.
Design Skills
UX Research: User Interviews, Usability Testing, A/B Testing, Persona Development, Journey Mapping, Heuristic Analysis
UI Design: Wireframing, Prototyping, Visual Design, Design Systems, Responsive Design, Mobile-First Design
Tools: Figma, Sketch, Adobe XD, Adobe Creative Suite (Photoshop, Illustrator), InVision, Miro, Principle, Framer
Technical: HTML/CSS, Basic JavaScript, Webflow, WordPress, Accessibility (WCAG 2.1), Analytics (Google Analytics, Hotjar)
Methodologies: Design Thinking, Agile/Scrum, Lean UX, Atomic Design
Professional Experience
Senior UX/UI Designer | FinTech Solutions Inc. | New York, NY
March 2021 - Present
- Led complete redesign of mobile banking app serving 500K+ users, increasing user satisfaction from 3.2 to 4.6/5.0 stars
- Conducted extensive user research including 40+ interviews, surveys with 2,000+ responses, and usability tests with 60 participants
- Designed and implemented design system used across 5 products, reducing design-to-development time by 40%
- Increased conversion rate by 45% on loan application flow through iterative testing and optimization
- Collaborated with cross-functional teams of 15+ engineers, product managers, and stakeholders
- Mentored 3 junior designers, conducting weekly design critiques and skill development sessions
- Championed accessibility initiatives, ensuring WCAG 2.1 AA compliance across all digital properties
UX/UI Designer | E-commerce Startup | Brooklyn, NY
June 2018 - February 2021
- Designed end-to-end shopping experience for D2C e-commerce platform, growing GMV from $2M to $15M
- Reduced cart abandonment by 28% through checkout flow optimization and trust signal improvements
- Created responsive web designs that increased mobile conversion rate by 35%
- Developed interactive prototypes in Figma for stakeholder presentations and user testing
- Conducted weekly usability testing sessions, synthesizing findings into actionable design improvements
- Collaborated with development team to ensure pixel-perfect implementation of designs
- Established design QA process reducing design-development inconsistencies by 60%
UI Designer | Creative Agency | Austin, TX
January 2017 - May 2018
- Designed websites and mobile apps for 15+ clients across healthcare, retail, and SaaS industries
- Created brand identities including logos, color systems, and typography guidelines
- Produced high-fidelity mockups and interactive prototypes for client presentations
- Worked directly with clients to understand business goals and translate them into design solutions
- Collaborated with developers to ensure design feasibility and quality implementation
Education
Bachelor of Fine Arts in Graphic Design
Rhode Island School of Design (RISD) | Providence, RI
Graduated: May 2016
GPA: 3.8/4.0
Honors: Dean's List (4 semesters), RISD Presidential Scholarship
Featured Projects
Banking App Redesign (2023)
- Challenge: Outdated interface with low user satisfaction and high support costs
- Solution: Complete UX overhaul based on 40+ user interviews and competitive analysis
- Result: 4.6/5.0 App Store rating, 45% reduction in support tickets, 25% increase in daily active users
- Tools: Figma, Maze, UserTesting, Google Analytics
Investment Dashboard (2022)
- Challenge: Complex data visualization needed for first-time investors
- Solution: Simplified information architecture with progressive disclosure and educational tooltips
- Result: 35% increase in portfolio creation, 50% reduction in time-to-first-investment
- Tools: Figma, Principle, Hotjar
Design System Implementation (2021-Present)
- Challenge: Inconsistent UI patterns across multiple products
- Solution: Comprehensive design system with 100+ components and detailed documentation
- Result: 40% faster design-to-development cycle, consistent brand experience
- Tools: Figma, Storybook, Zeroheight
Awards & Recognition
- Webby Award Nominee - Best Financial Services App (2023)
- Awwwards Honorable Mention - E-commerce Site of the Day (2020)
- UX Design Award - Best Mobile App Experience (2022)
- Featured Designer - Dribbble Weekly Warm-Up Winner (3x)
Speaking & Community
- Guest Speaker - General Assembly UX Design Bootcamp (2022, 2023)
- Workshop Leader - "Designing for Accessibility" at UXDX Conference (2023)
- Mentor - ADPList (50+ mentoring sessions with aspiring designers)
- Blog Contributor - Published 8 articles on UX best practices (Medium, 20K+ views)
Certifications
- Google UX Design Professional Certificate (2021)
- Nielsen Norman Group UX Certification (2020)
- Certified Accessibility Specialist (IAAP) (2022)
Additional Information
Languages: English (Native), Spanish (Professional Working Proficiency)
Interests: Typography, inclusive design, design ethics, mentoring emerging designers
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